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Answers, with receipts.

Frequently asked questions

Answers, with receipts.

Everything on accuracy, security, integration, scale and cost — from the team running compliance agents in regulated production.

Accuracy & Quality

How accurate are Grep AI agents?

Grep AI agents consistently achieve 95–99.7% accuracy across all verification types, significantly outperforming manual processes. Our accuracy rates are validated by real customer deployments like Flutterwave, which achieved 99.7% accuracy in production.

How long does it take to get results?

Most verification processes complete in 2–5 minutes, compared to 20–120 minutes manually. Simple checks like business profiles complete in under 30 seconds, while due diligence takes 2–3 hours instead of 24+ hours manually.

How does Grep compare to manual processes?

A review that takes an analyst hours completes in 2–5 minutes, at higher accuracy. Manual processes average 70–80% accuracy vs Grep's 99.5%, with complete audit trails and consistent quality.

What makes Grep different from other AI solutions?

Grep is built for compliance with context-driven analysis, not generic AI. We combine dozens of specialized data sources with intelligent validation, providing explainable results that satisfy regulators and auditors.

Getting Started

How do I get started with Grep?

Getting started is simple: 1) Sign up for Agent Hub, 2) Choose your verification agent, 3) Upload your data or connect via API, 4) Get results in minutes. We provide 1000 free credits to test any agent with no setup required.

What does Grep cost?

Grep uses a simple credit-based system where you only pay for completed verifications. Pricing varies by agent type and complexity, typically 80–90% less expensive than manual processes when factoring in time and accuracy.

Do I need technical expertise to use Grep?

No technical expertise required. Grep is designed for compliance professionals, not developers. Our web interface is intuitive, and our API is simple enough for basic integrations while powerful enough for complex workflows.

How quickly can I implement Grep?

Most customers are operational within 24–48 hours. Simple integrations via our web interface work immediately, while API integrations typically take 1–2 weeks depending on system complexity.

What support does Grep provide?

We provide onboarding, dedicated customer-success management, API documentation, and responsive technical support. Most customers are operational within 24 hours with full support throughout implementation.

How does Grep integrate with existing systems?

Grep integrates via REST API, webhooks, or file uploads. We have native integrations with major compliance platforms and can adapt to most existing workflows without requiring system changes.

Do I need to change my existing workflows?

No, Grep adapts to your existing workflows. You can start with manual uploads, gradually move to API integration, and eventually automate entire processes while keeping your current approval and review procedures.

Can I customize Grep verification criteria?

Yes, Grep agents can be customized with your specific risk thresholds, data sources, and verification requirements. We work with you to configure agents that match your compliance policies and risk appetite.

AML & Screening

How does Grep reduce AML false positives?

Grep uses intelligent context analysis, cross-referencing screening hits against verified web presence and career history. This reduces false positives by 90% while maintaining 100% detection of genuine risks.

What databases does Grep check for AML screening?

Grep screens against all major databases including OFAC, UN, EU and HMT sanctions lists, plus PEP databases and global adverse media sources. We continuously update coverage as new sources become available.

What sanctions lists does Grep monitor?

Grep monitors all major sanctions lists including OFAC (SDN, SSI), UN Security Council, EU Consolidated List, HMT UK sanctions, plus 30+ country-specific lists with real-time updates as sanctions change.

How does Grep handle PEP screening?

Our PEP screening combines database matching with intelligent context analysis to identify politically exposed persons and their associates. We validate matches against verified online profiles to eliminate false positives.

How does Grep validate AML screening results?

Grep validates screening hits by cross-referencing with web-presence data, career history, and public records. Each match includes confidence scoring, source documentation, and clear rationale for true/false-positive determination.

Documents & Research

What document types can Grep verify?

Grep verifies all major business documents including Articles of Incorporation, EIN certificates, proof of address, ownership documents, source-of-funds statements, and identity documents with advanced fraud detection.

How does Grep detect document fraud?

Grep analyzes document structure, fonts, seals, signatures and metadata while cross-referencing official databases. Our fraud detection identifies altered, fabricated or counterfeit documents with 99%+ accuracy.

How does Grep extract data from documents?

Grep uses advanced OCR and multimodal AI to extract structured data from documents — names, dates, addresses, registration numbers — with high accuracy even from poor-quality scans.

What happens if a document is unclear or damaged?

Grep provides confidence scores for all extractions and flags unclear documents for human review. Our AI can often extract data from damaged documents that manual processes cannot, but always indicates uncertainty levels.

Can Grep process documents in different languages?

Yes, Grep supports documents in 50+ languages with intelligent translation and validation. Our AI understands document structures across jurisdictions and validates authenticity regardless of language.

How does Grep conduct business research?

Grep conducts business research covering registration status, operational activities, financial indicators, regulatory compliance, adverse media, ownership structures, and industry classification across global databases.

What data sources does Grep use for business verification?

Grep accesses 100+ data sources including company websites, business registries, social media, review platforms, news sources, government databases and professional networks for business intelligence.

How does Grep verify business ownership?

Grep analyzes ownership documents, cross-references public records, identifies ultimate beneficial owners through complex corporate structures, and validates ownership percentages with regulatory compliance documentation.

How does Grep handle complex business structures?

Grep excels at analyzing complex ownership structures, subsidiary relationships and multi-jurisdictional entities. Our AI maps beneficial-ownership chains and identifies hidden connections that manual processes often miss.

How does Grep handle businesses without websites?

Grep searches alternative sources including social media profiles, business directory listings, public records and regulatory filings to build profiles even for businesses without traditional websites.

How does Grep classify MCC codes?

Grep analyzes business websites, operations and revenue streams to automatically assign accurate MCC codes from 500+ options. Our AI understands complex business models and provides detailed justification for code selection.

Scale & Operations

Can Grep verify international businesses?

Yes, Grep verifies businesses across 200+ countries using local business registries, international databases and region-specific sources while understanding local compliance requirements.

How does Grep handle high-volume processing?

Grep processes hundreds of thousands of verifications monthly with consistent sub-5-minute response times. Our infrastructure auto-scales and we provide dedicated capacity for enterprise customers with SLA guarantees.

Can Grep scale with business growth?

Yes, Grep scales automatically to hundreds of thousands of verifications per month. Our infrastructure handles enterprise volume while maintaining consistent performance and accuracy across all processing levels.

What kind of ROI can I expect from Grep?

Customers typically see 50–90% cost reduction, with reviews finishing in minutes instead of hours. Flutterwave achieved 75% headcount-growth avoidance and 99.7% accuracy, saving millions annually.

Security & Compliance

How does Grep handle regulatory requirements?

Grep is designed for regulated industries with audit trails, regulatory reporting features, and compliance with major frameworks including BSA, GDPR, SOC 2 and industry-specific requirements.

Is my data secure with Grep?

Yes, Grep is SOC 2 compliant with enterprise-grade security. All data is encrypted in transit and at rest, we maintain audit logs, and we never store sensitive data longer than necessary for processing.

Is Grep suitable for my industry?

Grep serves financial services, fintech, banking, payments, crypto, lending, insurance, and any industry requiring compliance verification. Our agents adapt to industry-specific requirements and regulatory frameworks.

Can I export Grep results for audit purposes?

Yes, all Grep results include audit trails with source documentation, confidence scores, and detailed rationale. Results export in multiple formats suitable for regulatory reporting including PDF and CSV.

What if Grep makes a mistake?

Grep flags uncertain cases for human review. When errors occur, our feedback system learns and improves. We also provide rapid correction mechanisms and detailed error analysis.

Still have questions?

Talk to the team, or just start running — 1000 free credits, no setup.