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Feedback Theme Synthesizer

You get coded, ranked themes from your transcripts, tickets or feedback exports, with counts, verbatim quotes, contradictions, likely root causes and follow-up questions.

Built for product, research and support teams turning raw customer feedback into decisions.

01

Why this work is hard

The problem

Product, research and support teams turning raw customer feedback into decisions spend hours on this by hand: finding the right sources, reading them, checking them against each other and writing up what matters. The work is repetitive, it is easy to miss something, and nobody can show where a claim came from.

The GREP AI agent

Feedback Theme Synthesizer does that work as a GREP AI agent. It runs when you ask, and you can put it on a daily, weekly or monthly schedule. Every run delivers a sourced report, with every claim linked to its source.

02

What you get

01
On demand
It runs when you ask, and you can put it on a daily, weekly or monthly schedule.
02
Sourced delivery
Every run delivers a sourced report, with every claim linked to its source.
03
Ready to act on
The result is a table, check or decision you can act on, not a chat answer.
04
Make it yours
Clone it, edit its instructions and make it your own in one click.
Use cases
01Product, research and support teams turning raw customer feedback into decisions who do this work by hand today
02A one-off answer with a trail an auditor can follow
03Customer feedback research without the tab sprawl
04User research research without the tab sprawl
03

What Feedback Theme Synthesizer delivers

Web pageTrial Churn Before Day 14 (Q2 2024 Zendesk Tickets): Blocked, No Corpus Supplied
04

FAQ

What does Feedback Theme Synthesizer need to run?

Feedback Theme Synthesizer needs transcripts, tickets or feedback export and research question or period; tagging scheme (optional, one per line) and segment or comparison to break out (optional) are optional.

How often does Feedback Theme Synthesizer run?

It runs when you ask, and you can put it on a daily, weekly or monthly schedule.

What does Feedback Theme Synthesizer deliver?

Every run delivers a sourced report, with every claim linked to its source.

Can I change what Feedback Theme Synthesizer does?

Yes. Every GREP AI agent can be cloned into your workspace, where you can edit its instructions, add your own sources and files, and change its schedule.

Run Feedback Theme Synthesizer in minutes.

Free to start. Run it once, put it on a schedule, or clone it and make it yours.